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Frequently Asked Questions and Answers

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No. Category Title Posted by Date Views Rocommend Rate
16 How do I do 1:1 personalized counseling? DOBU MASK 2022-01-12 11:08:09 49 0 0points
15 Is BTS ARTWORK MASK a mask certified product? DOBU MASK 2022-01-12 11:07:11 64 0 0points
14 How long does delivery take for pre-ordering? DOBU MASK 2022-01-12 11:06:07 59 0 0points
13 Will BTS ARTWORK MASK be restocked when it's sold out? DOBU MASK 2022-01-12 11:04:39 47 0 0points
12 Is there a difference between pre-order and official release? DOBU MASK 2022-01-12 11:03:55 46 0 0points
11 How can I change the delivery destination? DOBU MASK 2022-01-12 10:57:51 34 0 0points
10 Payment was very late after ordering. DOBU MASK 2021-12-20 18:04:21 34 0 0points
9 Can I change my address during shipping / after shipping is complete? DOBU MASK 2021-12-20 18:04:07 35 0 0points
8 The product was delivered different from the product I ordered. DOBU MASK 2021-12-20 18:03:56 32 0 0points
7 I can't remember my ID and password DOBU MASK 2021-12-20 18:03:41 42 0 0points
6 How can I check the proof of payment (transaction statement, credit card slip, etc.)? DOBU MASK 2021-12-20 18:03:32 38 0 0points
5 What is your return address? DOBU MASK 2021-12-20 18:03:17 37 0 0points
4 Can I set the date and time for delivery? DOBU MASK 2021-12-20 18:02:56 44 0 0points
3 I'm trying to make a non-member purchase, is there anything I should be aware of? DOBU MASK 2021-12-20 18:01:44 47 0 0points
2 Where can I edit member information? DOBU MASK 2021-12-20 18:01:06 37 0 0points

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  • Company Name : DOBU MASKCEO : Kim Choong-beom
  • Address : (05855) #817, Munjeong Station Terra Tower, 167, Songpa-daero (Munjeong-dong), Songpa-gu, Seoul, Republic of Korea
  • Business Registration No. : 120-87-11670E-commerce Permit : 제2019-서울송파-1111호 [Mail-order Business Registration Number]Personal Information Manager : Seong-gye Kim(dobu@dobumask.asia)
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